Home Banking

Online Banking

• Free, secure, and easy-to-use service for members of THE LOCAL
• Manage a number of banking activities anytime, anywhere with internet access:
  • Access eStatements
  • View account balances and history
  • Transfer funds between accounts (one-time and recurring transfers)
  • View checks written
  • Make loan payments
  • And more 

Enroll in online banking today.

Mobile Banking

• Fast, free, and secure service for members enrolled in online banking*
• Available to personal and business customers
• Easily keep track of your finances — even on the go:
  • View account balances
  • Review history
  • Transfer funds between accounts
  • Receive alerts
  • Pay bills
• Available via any web-enabled mobile device
• Use this service in two convenient ways:
  • Web browsing
  • App download – iPhone^® | Android^™
• Save valuable time and effort; avoid an extra trip to a branch

Remote Deposit

• Deposit checks anytime, anywhere from your mobile phone
• Free service for members with a checking account
• Deposit your check with a few taps of your finger:
  • Take a picture of the front and back of your check, following the on-screen instructions (make sure you sign it)
  • Select the checking account into which you want to make the deposit
  • Enter the check amount
  • Verify that everything on the screen is correct, then submit
  • We'll confirm that the check has been received
• Save time, avoid unnecessary trips to a branch

Important: When you endorse your check for remote deposit, please also write "For Remote Deposit Only at THE LOCAL.”

*Wireless carrier data rates may apply.

Bill Pay

• Pay one-time or recurring bills with ease:
  • Schedule payments in advance
  • Set up payment reminders
  • Ensure payments are received on time
  • Have all payee information in one convenient place
  • Retain funds until paper drafts are presented for payment
• Avoid paper clutter
• More secure than paper billing
• Make more time for yourself; fewer bank trips necessary
• Print or download to popular financial management software
• Available through online banking and mobile banking

• Save paper and save the environment
• Fast, free, and easy alternative to paper statements
• Easier to retrieve info when needed
• Eliminate a paper trail
• Reduce chances of fraud and identity theft
• Arrive faster than paper statements
• Simplify recordkeeping
• Easily access past statements
• Ability to download for permanent storage or print if needed
• Receive email notice when new eStatement is ready

When will the Online Banking and Mobile Banking upgrade happen?

February 5, 2024.

Why are you upgrading your home banking platform/system?

Your virtual branches have been redesigned to make your financial life more convenient than ever before; simpler, safer, and more secure.

Will my Member Account Number change with this new upgrade?

No. Your member number, routing number, checks, bill pay payees, and Debit/Credit Card numbers will all remain the same. 

Will I have to change my username and password?

No.  You will log in with your current username and password.

Will I need to reinstall the mobile app?

The existing app version will no longer work on February 5, 2024. Your process for getting the updated app depends on your phone platform. Review the instructions below, based on your phone platform:

•      Apple (iOS) Users:

If you have an Apple iPhone (iOS 14 or higher), the new mobile app will update automatically based on your typical app update settings. To be sure the update occurs, we recommend you go into the app store and update to the new version manually. The new version of the app can be found by searching “THE LOCAL credit union.”

•      Android Users:

If you have an Android phone (OS 7.0 or higher) you will need to manually go into the Google Play store and update to version 2 of the app. The new version of the app can be found by searching “THE LOCAL credit union.”  

Will I have to re-enter my bill pay information?

No, the bill pay service is not changing.  However, the mobile app will now have the same full functionality of the bill pay service that you have today in online banking.

Can I still deposit checks in the app?

Yes, Remote Deposit (mobile deposit) will be the same in your upgraded mobile app.